Our Privacy Policy

Policy overview
Perfectly Pilates is a controller of your personal data. We respect your data and your privacy is important to us.
This Privacy Policy explains what personal data we collect and how we use it. This Policy also explains what rights you have over your personal data and how you can use those rights.
You have the right to object to some of the processing which Perfectly Pilates carries out. More information about your rights and how to exercise these is set out in the “Your rights” section of this Policy.
When you give consent, you can withdraw that consent at any time, for instance by emailing sarah@perfectlypilates.co.uk. You can also use this email address to exercise any other data rights, such as obtaining a copy of your data, correcting, deleting or restricting how we use your data.  Please see “Your rights” for more information.
We will provide you with opportunities to change your communication preferences on a regular basis and you can ask us to stop sending communications at any time. You can unsubscribe from communications at any time.  To opt out of marketing and general communications or inform us of a change to your communication preferences by emailing sarah@perfectlypilates.co.uk.
Collection and Processing of Personal Data
Perfectly Pilates is a registered Data Controller. Personal data is collected Perfectly Pilates only when you volunteer it when providing your details for taking part in classes, one-to-one sessions, registering for online payment or to receive updates on changes to class schedules and new products.
We keep information such as your contact details (including name, email, address, telephone numbers), age, gender, region, feedback, marketing opinions, comments, feedback or reviews. We will also keep information regarding the following:
If there is an incident, we may need to log information about it.
  • If you post information online about us or provide feedback, we may keep a record.
  •  If you contact us directly and complain or give feedback, receive compensation, or enter a competition, we will record details and all related information such as emails, letters and phone calls.
We will keep all this information in line with the Data Protection Act (DPA).
Perfectly Pilates processes personal information to provide a professional service on health and fitness programmes, assess your suitability to undertake Pilates exercises and to maintain its own accounts and records. We will also use your contact details and preferred method of contact to maintain general communication with you and to keep you updated on changes to class schedules that will affect you, including cancellations. If you provide specific consent, we will also provide information on new classes, products and services. Perfectly Pilates will never sell your personal data to third parties nor market it elsewhere without the express permission from you to do so.
Type/classes of information processed
Perfectly Pilates processes information relevant to the above reasons/purposes. This may include:
  • personal details
  • contact details
  • financial details (bank details for processing payment)
  • emergency contact details
  • lifestyle and social circumstances
  • goods or services
We also process sensitive classes of information including:
  • physical or mental health details
  • GP details
  • consent to contact your GP and request medical records if necessary
Automatically recorded information (non-personal data)
When you access the Perfectly Pilates UK website, general non-personal information (Internet browser used, geographical date regarding users i.e. country of residence, number of visits, average time spent on site, pages viewed) is recorded automatically (not as part of website maintenance). This information is used only to gauge the popularity of the website and to help improve the sites functionality in the future. This information is never used by third parties.
Who the information is processed about
Perfectly Pilates processes personal information about its:
  • clients
  • suppliers
  • professional experts
  • complainants
  • enquirers
  • free-lance employers
Who we may share your information with
Perfectly Pilates will not share your data with any third parties unless in rare and specific circumstances, for example, recommending you to another trainer or health and fitness professional. In each case, this would be specifically discussed and only done when you give consent. Where this is necessary Perfectly Pilates is required to comply with all aspects of the Data Protection Act (DPA).
Your rights
You have rights over your personal data and you control the information you provide to Perfectly Pilates about yourself. However, should you choose not to share certain information this may preclude you from being to make on-line purchases from Perfectly Pilates.
You can:
  • ask for a copy of your information;
  • ask for information to be corrected;
  • ask for information to be erased or deleted;
  • ask for us to limit or restrict processing;
  • object to us processing your data, in particular where we use the data for direct marketing purposes. The right to object does not apply if we must process the data to meet a contractual or legal requirements.
Some rights, however, may be limited. We may be obliged by law or regulation to keep information.  We must respect other people’s privacy as well, which means we may need to redact or remove information where it includes personal data about someone else, even if it is connected to your data.  On occasion there may be a compelling legitimate interest to keep processing data.
If you want a copy of your data, to object to how we use your data, or ask us to delete it or restrict how we use it or, please email sarah@perfectlypilates.co.uk. To process a request from you, we may need to confirm your identity to ensure we’re accessing the right data.
You have a right to complain to an EU data protection authority. This can be where you live, work or where the matter occurred. In the UK, the authority is the Information Commissioner’s Office (the “ICO”).
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